Email us at: contactus@thebubblecollection.com. Your feedback and questions are important to us. We may be busy preparing orders, but will get back to you as soon as possible. Please allow 24 hours during business days (Monday-Friday) for a response regarding questions about your order. For all other inquiries, we will respond at our earliest convenience.

- It is our policy to accept returns for defective or damaged products only. Personal taste in fragrance is a subjective thing, therefore we cannot accept returns for products based on a dislike of the scent. We always suggest you start with our Discovery Set to sample the scents before purchasing a full size bottle.

- If your product arrived defective or damaged, we will gladly exchange it for a new one. Please email  contactus@thebubblecollection.com to inform us of the problem. We might be busy preparing orders, but we promise to get back to you as soon as possible. Please allow 24-48 hours to receive a response from our team, excluding weekends and holidays. 

- The are no refunds for gift cards and once orders are placed they cannot be canceled.

We accept Visa, Mastercard, Discover, American Express, JCB, and Diners Club card transactions as well as PayPal, Apple Pay, Google Pay, and Facebook Pay.

We offer FREE shipping on all orders.

- We generally process orders within 3 business days (Monday-Friday).

- Shipping times are typically 2-3 business days once an order ships from our studio.

- Please allow up to one week to receive your order from the time you place it.

- You will receive an email confirmation from us when your order ships that will include your tracking information.

We currently ship to the contiguous United States only.

The Bubble Collection fragrances are available on our website and in select boutiques in the US and Canada.

- Noticing a separation in the fluids, oil spots, or cloudiness in the bottle? That is normal sometimes with fragrances. Simply give it a gentle shake! Like all perfumes, ours should stay at room temperature and be kept out of sunlight to avoid potentially altering their color or scent. 

- Allergic reactions? It is possible, though uncommon, for some people to have an allergic reaction to certain essential oils contained in fragrances. As with all beauty products, we recommend applying a small amount inside of the elbow to test it out. All of our fragrances are created following the strictest of standards as established by the International Fragrance Association.

They are available now.