It is our policy to accept returns for defective or damaged products only. Personal taste in fragrance is a subjective thing, therefore we cannot accept returns for products based on a dislike of the scent. We always suggest you start with our Discovery Set to sample the scents before purchasing a full size bottle.
If your product arrived defective or damaged, we will gladly exchange it for a new one. Please email firstname.lastname@example.org to inform us of the problem. We might be busy preparing orders, but we promise to get back to you as soon as possible. Please allow 24 hours to receive a response from our team, excluding weekends and holidays.
*There are no refunds for gift cards and once an order is placed it cannot be cancelled.